Return Policy
At Fashion Store we want you to love your purchase! If you're not completely satisfied, we’re here to help.
1. Return Eligibility
We accept returns within [7 / 14 / 30] days of delivery for the following:
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Items must be unworn, unwashed, and undamaged.
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Tags must be attached, and items must be in original packaging.
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Sale items, accessories, lingerie, and swimwear are non-returnable unless defective.
2. How to Initiate a Return
To return an item:
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Contact our support team at [support@yourfashionstore.com] with your order number and reason for return.
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We’ll provide return instructions and a return shipping label (if applicable).
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Package the item securely and ship it back.
3. Refunds
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Once your return is received and inspected, we will notify you via email.
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If approved, a refund will be issued to your original payment method within [5–10 business days].
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Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
4. Exchanges
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We offer free exchanges for size or color issues (subject to availability).
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To exchange an item, email us at [support@yourfashionstore.com], and we’ll help you with the process.
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If the item is not available, we’ll issue a refund or store credit.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. Include photos of the item and packaging. We will prioritize your issue and send a replacement or issue a refund.
6. Return Shipping
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Customers are responsible for return shipping unless the return is due to an error on our part.
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For your protection, we recommend using a trackable shipping method.
7. Store Credit Option
Prefer store credit? Let us know during your return request, and we’ll issue a gift card you can use anytime.
8. Final Sale Items
Please note that final sale items, discounted items, and gift cards are not eligible for return or exchange.