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Return Policy

At Fashion Store we want you to love your purchase! If you're not completely satisfied, we’re here to help.

1. Return Eligibility

We accept returns within [7 / 14 / 30] days of delivery for the following:

  • Items must be unworn, unwashed, and undamaged.

  • Tags must be attached, and items must be in original packaging.

  • Sale items, accessories, lingerie, and swimwear are non-returnable unless defective.

2. How to Initiate a Return

To return an item:

  1. Contact our support team at [support@yourfashionstore.com] with your order number and reason for return.

  2. We’ll provide return instructions and a return shipping label (if applicable).

  3. Package the item securely and ship it back.

3. Refunds

  • Once your return is received and inspected, we will notify you via email.

  • If approved, a refund will be issued to your original payment method within [5–10 business days].

  • Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

  • We offer free exchanges for size or color issues (subject to availability).

  • To exchange an item, email us at [support@yourfashionstore.com], and we’ll help you with the process.

  • If the item is not available, we’ll issue a refund or store credit.

 

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. Include photos of the item and packaging. We will prioritize your issue and send a replacement or issue a refund.

 

6. Return Shipping

  • Customers are responsible for return shipping unless the return is due to an error on our part.

  • For your protection, we recommend using a trackable shipping method.

7. Store Credit Option

Prefer store credit? Let us know during your return request, and we’ll issue a gift card you can use anytime.

8. Final Sale Items

Please note that final sale items, discounted items, and gift cards are not eligible for return or exchange.

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